Frequently Asked Questions
Why is important for me to
continue my service agreement?
Continuing your service agreement, will ensure:
Lower Utility Bills
Extended Equipment Life
Priority Customer Status
Hour emergency service
Never an overtime charge
size system should I have installed?
A The right size system is paramount in your home.
Too large and your system will short cycle and not control
humidity correctly. Too small and it will run
always execute a computerized load calculation.
Please contact us for your free analysis today. We will be
happy to configure just the right system for your needs.
Is a bigger furnace or air conditioner better?
A No it is not. Bigger is not always better in the
HVAC industry. A larger air conditioner uses more
electricity and costs more to purchase, install and upkeep.
A properly sized unit will provide the most efficient energy
use and most comfort in your home. When buying a home
comfort system, selecting the right size is crucial. For
instance, an air conditioner that is too large will cool
your home quickly but you still may not feel comfortable. It
will satisfy the thermostat before it can remove sufficient
moisture from the air. However, a system that is too small
just cannot get the job done. We can help determine what
size is right for you.
Q How Often should I change
A Check filters every two months and replace as
Q I would like to upgrade to
a new high efficiency furnace or air conditioner. Do you
A Yes we offer financing for all types of situations
so we can customize the financing for your specific
Q I like to keep my house
very cool in the summer would a new unit help with costs?
A If you have a 15 year old unit it could be as
little as 6 SEER. Most people set their thermostat around 78
degrees in the summer to save costs and with a new high
efficiency air conditioner you could save as much as
80% of your cooling dollars with the same temperature
Q What are the benefits of a
A A Programmable thermostat is programmed for when
you leave your house and then return home. The thermostat
turns of the furnace during the hours you are not home so
that energy is not used to keep the house warm while you are
at work. The thermostat will then turn back on 30 minutes
before you come home so your house is at the perfect
temperature when you are home. These thermostats save up to
15% on your energy bills during the winter and 10% in the
Q Why are furnaces and air
conditioners so noisy?
A They are not noisy if you install new components in
your system. Old units were not built with the quality
materials that are used today. Some manufacturers install
sound insulators on the compressor as well as a weather
guard top that not only reduces noise but increases the life
of the unit by not letting debris get into the system.
Q When I am on vacation
should I turn off my furnace to save energy?
A Common settings is 85 degrees in the summer if you
have air conditioning and 60 in the winter if you will be
gone for a couple of days. These settings will keep most
plants alive and will keep pipes from freezing and bursting
in the winter.
Q Do I run any risk by
accepting the lowest bid?
A YES! If a bid comes in 5-10% lower than other
companies it is because they may
well be using inferior products,
do not do a quality installation or are leaving something
out of their bid. Many companies will not pay for permits or
schedule the inspector to come to your house. We do all the
work for you, you just need to relax and enjoy the comfort
and energy efficiency of your new system.
When to Repair you air
bullets below may help with your decision:
air conditioning equipment becomes expensive to repair
and offers no guarantee that additional problems are not
plan on moving soon, you may not get your investment
price from a replacement air conditioning unit when you
replacement that involves other trades may be cost
prohibitive. In rare situations, a new air conditioning
system can require significant remodeling.
system has been trouble free thus far and looks to be
mechanically sound still.
When to Replace your air
The bullets below may help with your decision:
equipment has reached 6 years old be careful not to
throw good money after bad with repairs. The average
life span of an air conditioning unit is 6 to 12 years.
system is older than 12 years, major improvements in
efficiency could be saving you BIG money. Super
efficient, modern equipment can save $1,000 or more per
are not comfortable. Today's modern air conditioning
comfort systems can virtually eliminate hot and cold
areas, high and low humidity, bad air quality, high
utility bills, noisy indoor and outdoor equipment, and
your system does not have variable air flow. Variable
air flow is the key to comfort. New systems keep the air
moving, adding to comfort and helping save money.
are concerned about break downs. When an old system
fails under the intense summer heat, a
replacement air conditioner can easily be a week to 10
family members have allergies, asthma or other air
quality health concerns. Indoor air quality can be
improved throughout the whole house by 100 times with
today's high tech IAQ technology and air conditioning
Call or come by our office to learn more about our products and services.
Call 830-774-1313 or
Schedule a Service Call Online